TERMS OF RETURN OR EXCHANGE OF GOODS 

According to the Rules for the retail trade of alcoholic beverages, approved by the Resolution of the Cabinet of Ministers of Ukraine No. 854 of 30.07.96, Alcoholic beverages of proper quality cannot be returned or replaced.

In case of revealing defects, falsification of alcoholic beverages, their sale in improper quality, the consumer has the right to demand from the online store:

• replacements for a similar product of proper quality,
• replacement for another product with a corresponding recalculation of the selling price,
• refund.

To replace the goods or return the funds, the buyer must provide a settlement document of the established form, issued to him by the online store when making a purchase, confirming the fact of the purchase, with a stamp on the date of sale.

Also, when placing an order that includes alcoholic beverages, the buyer agrees that he has the right to refuse only the entire list of ordered products and not part of it.